Returns, Shipping, and Sales Tax
- Our products are quality guaranteed. If you are not satisfied with your purchase you can return it for a full refund. The product(s) must be in the original packaging, must be new and undamaged. Returns must be coordinated with a Dii employee via email within 3 days of receipt of your item. Refunds are given once the product is received and inspected.
- INTERNATIONAL import taxes, VAT tax, duties, etc, are NOT included. Please be aware that significant taxes may be charged to you for international orders. Dii does not collect or manage these fees. You will have to contact your local postal agent for details.
- If International Shipping (outside of the 48 state region) exceeds the amount paid upon checkout, a Dii representative will contact you to coordinate payment for additional shipping charges.
- 9% CA Sales Tax is charged on all sales shipped to California addresses.